Local fire safety and security specialists serving businesses across South Tyneside, Newcastle, Sunderland and the wider North East. Fully accredited, fast response, no jargon.
Under the Regulatory Reform (Fire Safety) Order 2005, every commercial premises in England and Wales must have a current, written fire risk assessment carried out by a competent person.
If yours is out of date — or you haven't had one — your business is exposed to enforcement notices, prosecution and uninsured liability. The good news: it's straightforward to put right. We come out, assess your premises, write your report, and tell you exactly what (if anything) you need to do.
That assessment then opens the door to the rest: alarms, extinguishers, emergency lighting, fire doors and ongoing servicing — all done by one local team.
A full walkthrough of your premises with a competent fire safety professional, at no cost and no obligation.
From the legally required risk assessment to a full installation, service and inspection contract — we cover the lot, in-house, across the North East.
The legally required starting point. Written report, clear actions, and a competent name on the document.
Design, install, service and maintain — covering Grade A through to domestic and HMO systems.
Supply, install, annual service and refill across foam, CO2, powder, water and wet chemical extinguishers.
Installation, testing and certification. Annual full-discharge and monthly function tests as standard.
Survey, supply, install and inspect. FD30 and FD60 compliant doors and ironmongery from approved suppliers.
One agreement, one renewal reminder, one engineer who knows your premises. Roll all your fire safety into one.
HD IP and 4K CCTV systems with remote viewing, motion alerts and full GDPR-compliant signage.
Wired and wireless intruder systems with app-based control, monitored or bells-only options available.
Fobs, keypads, intercoms and full networked door entry — single doors right up to multi-site systems.
Save by combining fire and security under one contract. Integrated systems, one point of contact, one invoice.
We'll come to your premises, walk you through your fire and security setup, identify any gaps, and give you a clear written summary. No call-out fee. No pressure. No catch.
Available to commercial premises across South Tyneside, Newcastle, Sunderland, Gateshead and Durham.
Claim Free AssessmentWhat you get with Vortex that you don't always get with the big national chains.
Based in Jarrow. Engineers who live in the area, know the area and answer the phone in the area.
IFSM Member No. 8566. Fully insured. Every job carried out by competent, qualified engineers.
Fire and security under one roof. One contract, one renewal date, one number to call when anything is wrong.
Fixed-price quotes given upfront. No surprise add-ons, no jargon, no pressure to buy things you don't need.
We're based in the heart of the North East and cover businesses across the region — from Tyne and Wear out to Northumberland.
From first call to fully compliant — straightforward, fast, and on your timeline.
Call us or fill in the form. We'll have a quick chat about your premises and book a convenient time to visit.
We come out, walk through your premises, identify what's needed and provide a clear written summary and quote.
If you proceed, we get the work done on a timeline that suits you. One team, one invoice, fully compliant.
If you have anything else, just call us on 0191 364 0175 — we're happy to help.
Yes, completely. No call-out fee, no hidden charges, no obligation. We come out, walk your premises with you, and give you a clear summary of any fire safety or security gaps along with an honest quote for putting them right. If you decide not to proceed, that's absolutely fine.
Yes. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person at every commercial premises in England and Wales must ensure a suitable and sufficient written fire risk assessment is carried out, kept up to date, and acted on. Enforcement is handled by your local Fire and Rescue Service.
For most enquiries we can offer an appointment within the same week. For urgent compliance issues — for example if you have an enforcement notice or insurance deadline — let us know on the call and we'll prioritise you.
Yes. Vortex Fire & Security Solutions is a member of the Institution of Fire Safety Managers (IFSM Member No. 8566), fully insured for public and professional liability, and every engineer is competent and qualified to industry standards. We're happy to provide documentation on request.
Absolutely — and most clients save money by doing so. We'll review your current contracts, match or improve on the terms, and roll everything into one single contract with one renewal date. You stay fully compliant the whole time.
We cover South Tyneside as our home patch — Jarrow, South Shields and Hebburn — plus the wider North East including Gateshead, Newcastle, Sunderland, Washington and Durham. If you're nearby and not on that list, give us a call — we still might be able to help.
One call. One visit. A clear picture of where you stand on fire safety and security — and what to do next.
